Oakwood Center FAQs
GENERAL INFORMATION
Oakwood Center’s hours are Monday–Thursday: 11AM –7PM, Friday–Saturday: 11AM–8PM, and Sunday: 12PM–6PM.
Oakwood Center’s phone number is 504.218.0501.
Oakwood Center’s address is 197 Westbank Expressway, Gretna, LA 70053.
To get to Oakwood Center, you should take the 9A, Terry Parkway Exit.
The nearest city to Oakwood Center is New Orleans, which is 4 miles away.
Yes, Oakwood Center does support mall walkers; the doors are unlocked one hour prior to mall hours for mall walkers to enter. Doors open at 10:00am Monday - Saturday, and at 11:00am on Sunday.
You can find job openings for Oakwood Center by visiting www.oakwoodcenter.com/en/jobs.
Pets are not allowed at Oakwood Center but service guides are permitted.
Yes, backpacks are allowed at Oakwood Center.
Anyone under the age of 18 must be accompanied by a parent or adult at Oakwood Center.
Oakwood Center is a no smoking and vaping facility.
No, scavenger hunts are not allowed at Oakwood Center.
Yes, Homewood Suites by Hilton New Orleans, Holiday Inn New Orleans Westbank, and LaQuinta Westbank are all located within walking distance of Oakwood Center. You can find more information about the surrounding area at Https://www.visitjeffersonparish.com/.
Yes, you can get information about local attractions near Oakwood Center by contacting the Jefferson Convention & Visitor’s Bureau at Https://www.visitjeffersonparish.com/.
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
The restrooms at Oakwood Center are located in the food court and near center court behind AT&T.
The family restrooms at Oakwood Center are located in the food court and near center court behind AT&T.
The Baby Care lounges at Oakwood Center are located in the women’s restroom in the food court, and there are baby changing tables in each restroom.
Yes, a nursing room can be found within the Ladies’ restroom in the Food Court at Oakwood Center.
The general seating areas at Oakwood Center include soft seating areas in each wing of the center, and you can also sit at tables in the food court and around the center court fountain.
SERVICES
Yes, Oakwood Center has a children’s play area located near Dick’s Sporting Goods.
No, there are no children’s activities at Oakwood Center besides the children’s play area.
Yes, there is a designated rideshare drop off and pick up location at the Terry Parkway entrance of Oakwood Center.
No, there is not a movie theater at Oakwood Center.
No, there is not a farmers market at Oakwood Center.
No, there is not a dog park at Oakwood Center.
No, there is not a carousel at Oakwood Center.
No, there are no electric scooters at Oakwood Center.
Yes, there are massage chairs located in front of H&M, Kids for Less, and JCPenney at Oakwood Center.
No, gift wrapping services are not available at Oakwood Center.
The mall’s lawn at Oakwood Center is located beyond the outer ring road behind Dillards.
Yes, curbside pickup is available at Oakwood Center. Food items can be picked up in the food court parking lot, while Dillard’s, JCPenney, and Dick’s Sporting Goods have their own pickup parking near their store entrances in the parking lot.
The bus transportation station for Oakwood Center is located across Westbank Expressway from Dick’s Sporting Goods.
No, there are no shuttle services at Oakwood Center.
No, Oakwood Center does not offer jump starts.
The lost vehicle protocol at Oakwood Center is to contact Security Dispatch for assistance at 504.218.0590.
The towing protocol at Oakwood Center is that vehicles left overnight may be towed. Any towing is at the vehicle owner’s expense, and the center will not be responsible for any damages that may result. If there is an issue, please contact Security for further assistance at 504.218.0590.
No, Oakwood Center does not have a foreign currency exchange.
No, there is not a sales tax return service for international travelers at Oakwood Center.
STORES & DINING OPTIONS
No, there is no outdoor dining at Oakwood Center.
No, Oakwood Center does not have options for group dining.
PARKING & VALET
Parking is free at Oakwood Center.
Yes, there is local parking in the parking lot at Oakwood Center.
No, valet parking is not available at Oakwood Center.
No, there are no electric car charging stations in the Oakwood Center parking lots.
No, there is no preferred family parking at Oakwood Center.
SECURITY
You can contact mall security at Oakwood Center by calling 504.218.0590; the office is located down the hallway next to Visionworks.
The lost and found at Oakwood Center can be accessed by contacting the Security Office at 504.218.0590. The Security Office is near the Terry Parkway entrance.
Yes, Oakwood Center does offer safety escorts; you can contact Security Dispatch at 504.218.0590 or stop an officer to request an escort.
Yes, Oakwood Center does offer police assistance; contact mall security at 504.218.0590 to ask for further assistance or call 911.
Yes, Oakwood Center does offer medical assistance; contact mall security at 504.218.0590 to ask for further assistance or call 911.
AMENITIES
Yes, wheelchairs are available to rent free of charge at Oakwood Center; you can call Security Dispatch at 504.218.0590 to request one.
Yes, single and double strollers are available for rent at the Terry Parkway Entrance of Oakwood Center.
No elevators in Oakwood Center.
Yes, charging stations are available in the soft seating areas of the center at Oakwood Center.
The ATMs at Oakwood Center are located near the food court and in the JCPenney wing near Underground Station. There is also one in Dillards, at the lower level entrance.
No, there is no FedEx, UPS, or USPS drop off at Oakwood Center.
Yes, there are bike racks at Oakwood Center located outside of the food court and the Terry Parkway entrance.
MALL FEEDBACK
Oakwood Center’s mall management office is located near the Terry Parkway entrance.
You can submit feedback about Oakwood Center by calling 504.218.0501 or oakwoodadmin@ggp.com.